Privacy and data requests

Find the right policy

Each product has its own permanent policy directory. It describes that product’s data handling and privacy choices; the company website policy covers the website and documentation.

• Toranj policies
• Twins policies
• Company and website policies

Check the document’s scope, publication status, and effective revision. A draft is not a final policy. Published revisions remain available in the document’s archive. These guides help you find information; the applicable published policy provides the detailed notice.

Contact us privately

Email [email protected]. Tell us the product or website, the request you want to make, and enough context to locate the relevant information. You can ask about access, correction, deletion, or a privacy control.

Do not attach passwords, payment-card details, or identity documents to your initial message. We will ask for proportionate verification if it is needed to handle your request. Keep requests out of public community channels.

Device and platform data

Deleting a local save, clearing browser data, changing advertising consent, and deleting information from an external store or platform can require different controls. Use the product’s privacy choices and the platform’s account tools. Contact us if you need help identifying who handles the relevant data.

Security reports

For a vulnerability or suspected security incident, use [email protected] and the security reporting page. Ordinary product issues go to support.