Progress and saves

Before deleting or reinstalling

Check your product guide for the exact release and store edition. Save behavior can differ between products and platforms. Clearing app data, uninstalling, or resetting a device can remove local progress.

If the guide does not confirm a recovery method, contact [email protected] before taking those steps. Keep your original device and installation while checking what can be transferred.

Local and cloud storage

A local save is stored on the device. A platform cloud save, when a product actually supports it, belongs to that platform’s synchronization and account workflow. Signing into a store does not by itself prove that a game supports cloud saves.

Toranj’s launch cloud-save support is not yet confirmed. Cross-platform progress synchronization for Twins is also unconfirmed. Check their product guides for release-specific information as it becomes available.

Changing devices or editions

Record the product version, store, original device, and destination device. Purchases, store identity, cloud progress, and a local save are separate things. Do not assume that signing into another store or installing a desktop edition transfers them all.

Removing data

Clearing local data and deleting a platform cloud save are different actions. Turning off synchronization may leave previously uploaded data with the platform. Follow the released product’s privacy choices and the platform’s own controls. For a Bayat-held data request, use privacy help.